Fix & Issues
⏱ Delays in Jobs - Resolved ✅

Dear users,

We've experienced some issues making the jobs you launch in running or pending state for a long amount of time.

We've identified the problem and running some fixes as we speak.

All jobs should resume today. You have nothing to do on your side.

Thanks for your understanding and patience.
We'll make a new announcement very soon to let yo know you can use the platform normally again.

Regards,
Captain Data Team

Fix & Issues
Sales Navigator Maintenance Done ✅

Hello Captains!

Coming back to you with great news!

The following workflows were corrected and can be used:

There might some edge cases we did not see. So please if you notice any instability on any job, please contact us right ahead through our support. This is our top priority.

Thank you for your patience,

Happy Automating,
Captain Data Team

Fix & Issues
Sales Navigator Maintenance Update

Hey Captains!

Coming back to you with some updates about the ongoing maintenance on Sales Navigator.

Good News:

✅ Corrected and can be used:

If you notice any instability on any new job, please let us know so we can optimize you experience. Just hit the "Help button" from the side navigation bar.

⚠ Testing in progress :

We're battle testing every case possible.

Everything should go back to normal by next week.

Captain Data Team

Fix & Issues
⚠️ Sales Navigator Automation Maintenance

Hello Captains!

This week, Sales Navigator has released some new updates on its UI and aggressively started releasing it progressively.

The migration also has impacts on the old versions behavior.

The following automations are impacted:

We're putting all our effort and working day and night to release new versions for each automation.

✅ Our amazing team (thank you 🤩) has already corrected:

⚠ Work in progress :

Stay tuned, we ship smart code fast, we'll make a new announcement by the end of the week.

Captain Data Team

Fix & Issues
12 Nov - Service Disruption

Hey there - we're suffering from heavy service disruption from Google (yes, mighty Google).
We're doing everything we can to get it back to normal, although it seems it does not depend entirely on us.

Fix & Issues
Issue with IPs

Hey there 👋
One of our IP provider is having issues at the moment, which results in automations like Google Maps and Website Scraper breaking.
We're doing everything we can to resolve this by working with them - sadly we don't have a clear ETA on the matter.
We'll keep you updated.
Thank you for your patience 🙌

Fix & Issues
⚠️ Platform Under Maintenance

Dear users,

We've experienced some issues making all automation momentarily unavailable on Captain Data.

Rest assured that we put all the resources forward to paliate to the issue and restore the service ASAP.

Thanks for your understanding and patience. We'll make a new announcement very soon to let yo know you can use the platform normally again.

Regards,
Captain Data Team